Due to high demand, the public service is limited to a maximum number of daily consular procedures, taking place on working days preferably from 9:00 a.m. to 12:00 p.m.

Certain acts of Civil Registry may take up to  2 months to be processed.

Exceptions: scheduled appointment for identity documents, passport, issue of salvocondutos, collection of previously requested documents.Identity document or passport are processed by online appointment at: https://www.portaldascomunidades.mne.pt/en/agendamento-online-de-atos-consulares

Exceptional, urgent and duly justified applications of identity document or passport, will have to be requested through the mail sconsular.madrid@mne.pt

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